Super Stop & Shop
2450 Jerusalem AvenueNorth Bellmore, NY 11710
They have some nerve calling this place "super" anything. I had to run in here yesterday evening for a few quick items. I found the store to be a complete mess. There were reckless teen employees moving around palette sized loads of produce on mini fork lift devices that I had to navigate past. The "fresh" produce aisle was appalling. All the fruits and vegetables looked picked over, old and undesirable. To top off my brief shopping experience I encountered yet another robotic Long Island supermarket employee.
I know working with the public can really stink so I always try to be nice to people in customer service rolls. I greeted the employee at the check out by saying, "Hi, how are you?". She glared at me and said nothing. I then asked her if she would kindly swipe the "house" card because I didn't have my discount card with me. Again, she glared and was wordless. At the end of ringing me up she tossed my potato chips down in a way that was certain half of them cracked.
At this point I chose not to speak either and glared back at her. That actually seemed to help because she said "thank you" as she pulled her pen back out of my hand after I signed my bill.
Why are people so RUDE around here? Where is all the civility? What happened to everyone?
That's my last vent of the month. Look forward to more complaints about various Stop and Shop locations on Long Island. I have a particular fish monger to pick a bone with.
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2 comments:
Come with me in my time machine, back to a time when customer service existed and there was "service with a smile". Nowadays, finding that is almost impossible.
Hi Blowhard,
Maybe I"m just picky because I used to be a Customer Service Manager and a pretty good one at that. I actually just wish people would be polite. Spreading the foul moods around is not good for anyone. Hope you're doing well in Brooklyn...
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